Introduction

The Surveillance Group Ltd is committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information. This policy applies to you, the user of this Web Site and The Surveillance Group Ltd the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

Data Collected

Without limitation, any of the following Data may be collected:
Information that you provide to us when registering with our website;
Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services
Information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication)

name; contact information such as email addresses and telephone numbers; IP address (automatically collected); web browser type and version (automatically collected); operating system (automatically collected); a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and Cookie information (see below).

Use of Information Collected

Information collected via this website will be used for the purposes specified in this policy.

  • Administer our website and business
  • Personalise our website for you
  • Enable your use of the services available on our website
  • Supply to you services purchased through our website
  • Send you email notifications that you have specifically requested
  • Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information
  • Deal with enquiries and complaints made by or about you relating to our website

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

Disclosure

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any of our employees, professional advisers, suppliers insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:
to the extent that we are required to do so by law; in connection with any ongoing or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

International data transfers

We will not transfer data outside of the EEA.

Access Rights

You are entitled to request to see any personal data that we store about you. For more information or to make a request please contact thull@thesurveillancegroup.com.

Data retention

This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data:
to the extent that we are required to do so by law; if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Security of Data

The Surveillance Group Ltd will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information at all times.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computer’s hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [http://www.google.com/privacy.html].

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

Payment Processing

The Surveillance Group's website accepts payments through Realex Payments; a fully PCI DSS compliant payment provider. Your credit card details are never exposed to The Surveillance Group and are never recorded on their servers.

Resources & Further Information

Data Protection Act 1998
Privacy and Electronic Communications Regulations 2003
Twitter Privacy Policy
Facebook Privacy Policy
Google Privacy Policy
Linkedin Privacy Policy

Data protection registration

The Surveillance Group is registered as a data controller with the UK Information Commissioner's Office.

Our data protection registration number and details are as follows:
Data Controller: The Surveillance Group Limited
Registration Number: Z738946X
Date Registered: 21 November 2002
Registration Expires: 20 November 2017

v.1.0 August 2017 Edited & customised by: The Surveillance Group Ltd. Brook Court, Whittington Hall, Whittington Road, Worcester, WR5 2RX